Testimonial Category: Client Testimonial

Creates Process Thinkers

I have had the distinct pleasure of working with the Jordan Johnson team in both a rural for-profit hospital setting and also in a non-profit community health environment.  This team has proven, in both cases, to be subject matter experts in creating high-performing organizations.  They build trusting relationships at all levels, considering cultural assets and …

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Makes Process Improvement Simple

Process improvement is key in creating positive change that drives performance excellence.  Jordan Johnson, Inc. engages front-line staff and leaders alike to make process improvement a simple and rewarding accomplishment, with easy-to-use tools to ensure ongoing sustainability.   Utilizing Jordan Johnson, Inc. has been an intelligent risk worth taking, ultimately benefiting our patients and the …

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Catapulted us to a higher level of quality!

While there were many milestones along Chugach’s arduous Voyage to Excellence, the assistance provided by Jordan Johnson, Inc. was the single step of that journey which catapulted us to a higher level of quality, deserving of the 2001 Malcolm Baldrige National Quality Award.

Mixture of advice, expertise, humor, and tough love!

The Jordan Johnson team supported us on our way to two Baldrige Awards with a mixture of advice, expertise, humor, and tough love! I did not always like or enjoy it, but they were always right on the mark! If I got to do it again they would be on my team from day one!

Made a positive impact on our Leadership!

Jordan Johnson provided essential external assessment, benchmarking, and coaching to our Key Leadership Team.  Their expert knowledge, combined with their experience and focus on leadership and alignment made a positive impact.  They made us a better company.