OUR SERVICES
EVALUATE: Conduct an organizational assessment using an evidence-based best practice framework to better understand the culture, define opportunities, and leverage current strengths.
ENGAGE: Work with the CEO and Senior Leaders to champion the journey. Build and nurture a culture to enable delivery of extraordinary, customer-focused results.
EMPOWER: Develop internal capabilities to design, manage, and improve processes by leveraging the talent of your workforce to deliver on customer requirements.
EVOLVE: Begin to mature and integrate the organization by leveraging advanced tools and techniques to deliver not only improvement but innovation.
EXCEL: Deliver extraordinary (top decile) results through integration of measures and strategy. Enable sustainable, strategic improvement.
Evaluate
Conduct an organizational assessment using an evidence-based best practice framework to better understand the culture, define opportunities, and leverage current strengths.
- Current State Culture Mapping
- Conduct 5E Assessment utilizing an evidence-based framework/criteria
Engage
Work with the CEO and Senior Leaders to champion the journey. Build and nurture a culture to enable delivery of extraordinary, customer-focused results.
- MVV Development and Deployment
- Define Operational Rhythm
- Develop Leadership System
- Provide leadership training and development
- Build Enterprise Process Model
- Executive Coaching
- Leading improvement and change
- Strategic Plan Development
- Future State Culture Mapping
- Succession Planning
Empower
Develop internal capabilities to design, manage, and improve processes by leveraging the talent of your workforce to deliver on customer requirements.
- Design Processes (Design Thinking)
- Manage Processes (PBM)
- Improve Processes (PDCAE, Lean/Six Sigma, DMAIC)
- Managing the Human Side of Change(CAP)
- Strategic Plan Deployment
- Facilitator Training
- Lean/Six Sigma Belt Training
- Select and Align Measures
- Project Management
Evolve
Begin to mature and integrate the organization by leveraging advanced tools and techniques to deliver not only improvement but innovation.
- Customer Mapping
- Design Bursts
- Alignment Boards
- Benchmarking
- Baldrige State/Regional Application
- Competency modeling
- Value-based hiring
- Leadership competency modeling
Excel
Deliver extraordinary (top decile) results through integration of measures and strategy. Enable sustainable, strategic improvement.
- Baldrige National Quality Award Application
- Advanced Data Analytics
- Integrating results and strategy
- Sustaining continuous improvement
- Culture Mapping
- Mission, Vision, Values Development and Deployment
- Leadership System Development
- 5 Levels of Leadership
- EQ 2.0
- 5 Dysfunctions of a Team
- DiSC Profiles
- Strength Finders
- Executive Coaching
- Strategic Plan Development
- Strategy Facilitation
- TOWS Facilitation
- Strategy Plan Deployment
- 90-day plan development
- 90-day team facilitator training
- Culture Mapping
- Customer Mapping
- Design Bursts
- Scorecards
- Alignment Boards
- Measurement selection and alignment
- Benchmarking
- Knowledge Transfer
- Values-based hiring
- Team Building
- 5 Dysfunctions of a Team
- Process Based Management (PBM)
- Lean Six/Sigma (DMAIC)
- Problem-solving (PDCAE)
- Balanced Scorecard
- Integrating Results and Strategy
- Designing Meaningful Metrics
- Visual Quality Tracking(KPI Boards, Alignment Boards, etc.)
- Tracking and Analyzing Results
- Organizational assessment and gap closure
- Organizational profile development
- Baldrige Training
- Leadership System Design and Development
- Application development
- Site Visit Preparation
- Facilitation of Site Visit